Privacy Policy

Effective Date: [Insert Date]

1. Introduction

HolidayBuddie® ("HolidayBuddie", "we", "us", or "our") is committed to protecting the privacy and personal data of our users.

This Privacy Policy explains how we collect, use, process, disclose, and safeguard personal information when you access or use:

  • www.holidaybuddie.com
  • The HolidayBuddie® mobile application
  • Any related services (collectively, the “Platform”)

HolidayBuddie® is operated by Naturforsker, registered in India. We act as the data controller for personal information collected through the Platform.

Because our services operate globally, your information may be transferred to and processed in India and other jurisdictions where we or our service providers operate.

By using our Platform, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We collect personal data necessary to operate, improve, and secure our services.

2.1 Information You Provide

  • Identity Data – name, username, date of birth, gender, country
  • Contact Data – email address, phone number
  • Profile Data – preferences, interests, photos, lifestyle information
  • Communication Data – messages and content shared on the platform
  • Purchase Data – subscription and transaction details
  • Identity Verification Data – government-issued ID where required

2.2 Information Collected Automatically

  • Technical Data – IP address, browser type, device information
  • Usage Data – interactions, features used, activity frequency
  • Location Data – approximate or real-time location (if enabled)
  • Transaction Metadata – service purchased, date, amount
  • Cookies & Tracking Data – analytics and functionality tracking

2.3 Information from Third Parties

  • Social login data (if you choose to connect accounts)
  • Payment processing confirmation from secure payment providers
  • Marketing or analytics insights from trusted partners

We do not store your credit card or banking credentials.

3. How We Use Your Information

We process personal data only where permitted by law and for legitimate business purposes, including:

Core Service Functions

  • Account creation and management
  • Matching and location-based connection features
  • Customer support and service delivery
  • Service improvement and optimization

Safety & Security

  • Fraud detection and prevention
  • Identity verification
  • Enforcement of Terms and Community Guidelines
  • Investigation of reported misconduct

Marketing & Personalization

  • Personalized content and recommendations
  • Advertising performance measurement
  • Promotional communications (where consent is required)

Legal Compliance

  • Responding to lawful requests
  • Regulatory reporting
  • Legal claims and dispute resolution

4. Legal Bases for Processing (Where Applicable)

Depending on your location, we process personal data under one or more of the following legal bases:

  • Contractual Necessity – to provide services you request
  • Consent – where required (e.g., sensitive data or marketing)
  • Legitimate Interests – platform improvement, fraud prevention, business operations
  • Legal Obligation – compliance with applicable laws
  • Vital Interests – protecting users in emergency situations

5. Data Sharing & Disclosure

We do not sell personal data.

We may share data with:

Service Providers

Trusted partners providing:

  • Hosting and infrastructure
  • Analytics
  • Customer support
  • Payment processing
  • Security and compliance services

Advertising & Marketing Partners

For targeted advertising and campaign measurement, using anonymized or pseudonymized identifiers where possible.

Legal Authorities

Where required by law, court order, or to protect the safety of individuals or the public.

Corporate Transactions

In connection with mergers, acquisitions, restructuring, or asset transfers.

6. International Data Transfers

As a global platform, personal data may be transferred internationally.

Where required, we implement appropriate safeguards, including:

  • Standard Contractual Clauses (SCCs)
  • Contractual data protection agreements
  • Vendor due diligence and compliance assessments

7. Data Retention

We retain personal data only as long as necessary for legitimate business purposes and legal compliance.

Examples:

  • Active accounts – retained while account remains active
  • Inactive accounts – deleted after 12 months
  • Deleted accounts – anonymized or removed within 30 days
  • Payment records – retained for up to 7 years (tax compliance)
  • Support records – retained for 2 years

Anonymized analytics data may be retained longer for service improvement.

8. Your Rights

Depending on your jurisdiction, you may have rights including:

  • Access to your data
  • Correction of inaccurate data
  • Deletion (“Right to be Forgotten”)
  • Restriction of processing
  • Objection to processing
  • Data portability
  • Withdrawal of consent

Requests may be submitted to:

  • support@holidaybuddie.com

We may verify identity before fulfilling requests.

9. Automated Decision-Making

We use algorithmic matching tools to recommend connections based on profile data and location preferences.

We do not make legally significant decisions solely through automated processing.

Users may request additional information about how matching systems function.

10. Children’s Privacy

HolidayBuddie® is restricted to individuals aged 18 and above.

We do not knowingly collect personal data from minors. If discovered, such data will be promptly removed.

11. Security Measures

We implement technical and organizational safeguards including:

  • Secure servers
  • Encrypted communications
  • Access controls
  • Fraud monitoring systems

However, no digital platform can guarantee absolute security.

12. Policy Updates

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with a revised effective date.

13. Contact Information

  • support@holidaybuddie.com
  • contact@holidaybuddie.com
Privacy Policy