Introduction

Welcome to HolidayBuddie®, owned and operated by Naturforsker®. The terms“Company”, “we”, “us”, and “our” refer to Naturforsker®, the legal entity that owns andoperates HolidayBuddie.com and the HolidayBuddie mobile application (collectively, the“Services”). “HolidayBuddie” refers to the Website, the App, and all related platforms andfeatures provided by the Company.

By accessing or using HolidayBuddie.com (the “Website”), the HolidayBuddie mobileapplication (the “App”), or any related services (collectively, the “Services”), you agree to bebound by these Terms of Use (the “Agreement”). This Agreement applies to all users,whether registered, subscribed, or browsing the platform.

By creating an account or using the Services, you acknowledge that you have read,understood, and agreed to these Terms of Use and our Privacy Policy, which is incorporatedherein by reference. If you do not agree to this Agreement, you must discontinue use of theServices immediately.

Failure to comply with this Agreement may result in suspension or termination of youraccount and, where applicable, appropriate legal action.

1. Agreement Scope and Third-Party Relationships

HolidayBuddie® is an online technology platform owned and operated by Naturforsker® (the“Company”). The platform enables users to:

• Create and maintain an account
• Create and manage personal profiles
• View profiles of other users
• Communicate with other users through in-platform messaging
• Request meetings for friendship or dating, subject to mutual consent and lawful intent

HolidayBuddie® functions solely as a neutral technology intermediary. The Company doesnot introduce users, does not verify the accuracy of user representations (except whereexplicitly stated), and does not facilitate, supervise, control, endorse, or assume responsibilityfor any interactions, communications, meetings, transactions, or arrangements between usersor between users and third parties.

All interactions between users occur at their own discretion, risk, and responsibility.

Users are solely responsible for:

• Their content
• Their communications
• Their conduct
• Any offline meetings or arrangements
• Any consequences arising from their use of the Services

The Company is not a party to any agreement, representation, warranty, or understandingformed between users.

2. Acceptance of Terms

This Agreement constitutes a legally binding electronic contract between you andHolidayBuddie®, owned and operated by Naturforsker®.

By accessing or using the Services, you represent and warrant that you have the legalcapacity to enter into this Agreement and agree to be bound by its terms.

Your use of the Services is also governed by our Privacy Policy, Cookie Policy, PaymentPolicy, Community Guidelines, Safety Guidelines, and any additional terms applicable topurchases, subscriptions, or premium features (collectively, the “Additional Terms”). TheseAdditional Terms are incorporated into this Agreement by reference and form an integral partof it.

If you do not agree to this Agreement in its entirety, you must immediately cease using theServices.

We reserve the right to amend, modify, or update this Agreement at any time in accordancewith applicable law. Updated versions will be posted with a revised effective date. Wherelegally required, we will provide additional notice. Continued use of the Services followingany update constitutes binding acceptance of the revised Terms.

We further reserve the right, at our sole discretion and without liability, to modify, suspend,discontinue, or alter subscription plans, pricing structures, features, or service offerings.

3. Eligibility

To access or use HolidayBuddie®, you represent and warrant that:

• You are a natural person acting in your individual capacity and not on behalf of any business or entity.
• You are at least eighteen (18) years of age.
• You possess the legal authority and capacity to enter into a binding contract.
• You are not prohibited from using the Services under the laws of your jurisdiction.
• You will comply with all applicable local, national, and international laws and regulations.
• You have not been convicted of any serious criminal offense involving violence, fraud, sexual misconduct, exploitation, trafficking, or comparable offenses, and you are not required to register as an offender with any regulatory or governmental authority.
• You will maintain only one active account unless expressly authorized in writing by the Company.
• You have not previously been suspended or terminated from the Services unless expressly permitted in writing to re-register.

We reserve the absolute right to verify eligibility at any time and to suspend, restrict, orterminate accounts that fail to meet these requirements, with or without notice.

4. Your Responsibilities

You agree that you are solely responsible for all activity conducted through your account.

You further agree to:

• Comply fully with this Agreement and all incorporated policies
• Remain informed of updates to these Terms
• Safeguard your login credentials and prevent unauthorized access
• Notify us immediately of any suspected breach or misuse
• Conduct yourself lawfully and respectfully
• Exercise appropriate caution in all interactions, including offline meetings

The Company shall not be liable for losses resulting from unauthorized use of your accountwhere you have failed to maintain reasonable security measures.

5. Prohibited Conduct

You agree not to engage in any conduct that:

• Misrepresents your identity, age, intentions, or background
• Harasses, threatens, exploits, intimidates, or harms other users
• Promotes fraud, scams, financial exploitation, or coercion
• Solicits money, investments, gifts, cryptocurrency, financial credentials, or sensitive personal data
• Uploads malicious code, viruses, or harmful software
• Uses automated systems, bots, scraping tools, or unauthorized data collection mechanisms
• Attempts to reverse engineer, copy, modify, or interfere with the platform infrastructure
• Circumvents security measures or access controls
• Creates a new account following suspension without written authorization
• Uses the Services for escorting, prostitution, trafficking, or any unlawful commercial activity
• Engages in unauthorized advertising, solicitation, or promotional activity

We reserve the right to investigate suspected violations and to cooperate with lawenforcement authorities where appropriate.

Violation may result in immediate suspension, permanent termination, forfeiture of paidsubscriptions, and potential legal action.

6. Prohibited Content

You may not post, transmit, or share content that:

• Is unlawful, defamatory, fraudulent, or misleading
• Is sexually explicit, pornographic, exploitative, or obscene
• Promotes hatred, discrimination, or violence
• Infringes intellectual property or privacy rights
• Contains malware, spam, or deceptive links
• Depicts minors in any sexualized, exploitative, or unlawful context
• Encourages self-harm, illegal conduct, or dangerous activity
• Damages or may reasonably damage the reputation or operations of HolidayBuddie®

We reserve the right, but not the obligation, to review, remove, restrict, or retain content atour sole discretion and without prior notice.

7. Content Ownership and License

7.1 Your Content

You retain ownership of content you submit.

By submitting content, you grant HolidayBuddie® a worldwide, perpetual (for the duration oflegal protection), non-exclusive, royalty-free, sublicensable, and transferable license to host,use, reproduce, modify (for formatting purposes), display, distribute, and process suchcontent solely for operating, improving, promoting, and securing the Services.

You represent and warrant that you have all necessary rights to grant this license.

7.2 Member Content

User-generated content belongs to the respective user. You may not reproduce, distribute,publish, or exploit other users’ content outside the intended functionality of the platformwithout authorization.

The Company does not guarantee the accuracy, reliability, or legality of user-generatedcontent.

7.3 Company Content

All intellectual property associated with HolidayBuddie®, including software, trademarks,branding, text, graphics, design, and proprietary systems, is owned by or licensed toNaturforsker® and protected by applicable intellectual property laws.

No rights are granted except for a limited, revocable, non-transferable license for personal,non-commercial use of the Services.

8. Reporting, Safety, and Cooperation

We encourage users to report misconduct, abuse, fraud, or suspicious behavior through theplatform or designated support channels.

We may, at our sole discretion:

• Investigate reported activity
• Suspend or restrict accounts
• Preserve evidence
• Cooperate with regulatory authorities and law enforcement
• Disclose information where required by law or reasonably necessary to protect users,prevent fraud, or enforce this Agreement

While we strive to promote user safety, we do not conduct criminal background checks unlessexplicitly stated, and we do not guarantee the conduct, identity, or intentions of any user.

Users interact with others at their own risk.

9. Privacy Policy

We take data protection and user privacy seriously.

Our Privacy Policy explains how HolidayBuddie®, owned and operated by Naturforsker®,and its affiliates collect, process, store, use, disclose, and protect your personal data.

By accessing or using the Services, you acknowledge that you have read and understood ourPrivacy Policy and consent to the collection and processing of your personal data inaccordance with applicable data protection laws and the practices described therein.

The Privacy Policy forms an integral part of this Agreement and is incorporated by reference.

10. Cookie Policy

Our Cookie Policy explains how HolidayBuddie® and its authorized first-party and third-party service providers use cookies, tracking technologies, and similar tools to collect andprocess information.

By using our Services, you consent to the use of cookies and related technologies inaccordance with the Cookie Policy, subject to your browser or device settings whereapplicable by law.

The Cookie Policy is incorporated into this Agreement by reference.

11. Community Guidelines

Our Community Guidelines set forth the behavioral standards expected of users both on and,where applicable, in connection with interactions initiated through the platform.

By using the Services, you agree to comply with the Community Guidelines at all times.

We reserve the right, at our sole discretion, to amend, update, supplement, or modify theCommunity Guidelines in order to promote user safety, platform integrity, and legalcompliance. Updated versions will be made available on the platform.

It is your responsibility to review the Community Guidelines periodically and remaininformed of any updates.

The Community Guidelines are incorporated into this Agreement by reference.

12. Safety Guidelines

Our Safety Guidelines provide recommendations and best practices to help users interactresponsibly and reduce potential risks, including those associated with offline meetings.

By using the Services, you acknowledge that:

• You are solely responsible for your personal safety
• You assume all risks associated with interactions and meetings
• HolidayBuddie® does not guarantee the conduct, identity, or intentions of any user

We may update or revise the Safety Guidelines from time to time. Continued use of theServices constitutes acceptance of such updates.

The Safety Guidelines are incorporated into this Agreement by reference.

13. Your Right to Use Our Services

Subject to your compliance with this Agreement, HolidayBuddie® grants you a limited,personal, worldwide (except in jurisdictions where the Services are restricted or prohibited),non-exclusive, non-transferable, non-assignable, non-sublicensable, revocable license toaccess and use the Services strictly for lawful, personal, and non-commercial purposes.

This license does not grant you any ownership rights in the Services or the Company’sintellectual property.

If you violate this Agreement or applicable laws, this license shall automatically terminate,and your access to the Services may be suspended or permanently revoked without notice.

14. Rights You Grant HolidayBuddie®

While you retain ownership of content you submit, you grant HolidayBuddie® certain rightsnecessary to operate and improve the Services.

By creating an account or submitting content, you grant HolidayBuddie® a worldwide,perpetual (for the duration of applicable intellectual property protection), transferable,sublicensable, royalty-free, non-exclusive license to:

• Host, store, reproduce, display, publish, distribute, transmit, modify (for formatting or technical purposes), translate, and process your content
• Incorporate your content into promotional materials related to the Services
• Create derivative works solely for the purpose of operating, marketing, improving, and securing the platform

This license survives termination of your account to the extent necessary for legalcompliance, dispute resolution, or archival purposes.

In consideration for access to the Services:

• You agree that we, our affiliates, and partners may display advertisements and promotional content within the Services.
• If you provide feedback, suggestions, or ideas regarding the Services, you grant us the unrestricted right to use such feedback without compensation or attribution.

15. Access, Retention, and Disclosure of Information

HolidayBuddie® may access, preserve, and disclose your account information or content ifwe reasonably believe such action is necessary to:

• Comply with applicable laws, regulations, subpoenas, or legal processes
• Enforce this Agreement
• Respond to claims of rights violations
• Investigate suspected fraud, abuse, or illegal activity
• Protect the rights, property, safety, or security of users, the Company, or the public
• Address customer service requests
• Prevent imminent harm

We will disclose information only to the extent reasonably necessary for these purposes.

16. Internal Purchases and Payments

All payments for subscriptions, premium features, and in-app purchases are processedthrough authorized third-party payment gateways, including PayPal and Razorpay.

Payments are made to Naturforsker®, the legal entity operating HolidayBuddie®.

We do not store full payment card details. Payment processing is subject to the terms andconditions of the respective payment providers.

16.1 Payment Methods

For internal purchases (including subscriptions and promotional features such as boosters),users must use the payment methods made available on the Website or App.

International Users

• Payments may be made via PayPal account or cards accepted by PayPal.
• Razorpay may also process international debit or credit cards where supported.

International users traveling in India may use PayPal accounts where permitted or Razorpaywhere supported by their issuing bank.

Indian Users

• Users residing in India may use Razorpay to pay via debit cards, credit cards, UPI, or QR-enabled methods.
• Indian users traveling outside India may use internationally enabled cards through Razorpay, subject to bank approval.

You agree to pay all displayed prices plus applicable taxes, duties, or government levies.

By submitting payment, you authorize HolidayBuddie® and its authorized processors tocharge your selected payment method.

We reserve the right to correct billing errors, even after payment has been submitted orreceived.

16.2 Payment Failures and Restrictions

If a payment fails or is declined:

• Access to paid features will not be activated
• You remain responsible for any outstanding amounts

HolidayBuddie® shall not be liable for payment failures resulting from:

• Bank restrictions
• Card issuer limitations
• PayPal or Razorpay compliance decisions
• Governmental restrictions
• Fraud prevention measures

We reserve the right to reject, suspend, or refund payments and to suspend or terminateaccounts if a user violates applicable laws, payment rules, security standards, or platformpolicies.

Payment obligations may also be subject to separate agreements between you and yourfinancial institution.

16.3 Chargebacks and Payment Disputes

Initiating an unjustified chargeback or payment dispute may result in:

• Immediate suspension or permanent termination of your account
• Loss of access to paid features
• Recovery action for amounts owed

If a chargeback is resolved in our favor and you wish to restore your account, you maycontact support at support@holidaybuddie.com.

We reserve all rights to contest chargebacks and pursue recovery where appropriate.

17. External Purchases

“External Purchases” refer to any purchase, subscription, payment, or transaction completedoutside of HolidayBuddie®’s native payment systems.

Purchases of HolidayBuddie® subscriptions, products, or services made through:

• Apple App Store (via Apple ID), or
• Google Play Store

are processed and governed exclusively by the respective platform’s terms, billing systems,refund policies, and user agreements.

HolidayBuddie®, owned and operated by Naturforsker®, does not control and is notresponsible for:

• External billing practices
• Refund determinations
• Payment processing errors
• Subscription management through third-party platforms

If you subscribed via Apple ID, refund requests must be directed to Apple.

If you subscribed via Google Play, refund requests must be directed to Google.

HolidayBuddie® has no authority to override, reverse, or influence decisions made by Appleor Google regarding external purchases.

18. Friend Request Boosters, Subscription, Renewal & Cancellation

18.1 Standard Membership

Standard Membership is a free membership granted upon successful registration.

• Standard Membership remains valid unless the account is deleted or terminated.
• Upon first registration, users receive ten (10) complimentary one-time friend requests.
• Complimentary friend requests are non-transferable and non-redeemable for cash.
• Paid friend request boosters (for Standard Members) are valid until fully used and do not expire unless otherwise stated.

Once the initial 10 free friend requests are exhausted:

• Additional friend requests may be purchased in packs of ten (10).
• A new pack may only be purchased once the existing friend request balance reaches zero.
• The standard price per pack is USD $2, unless otherwise stated.

If a Standard Member upgrades to Premium Membership:

• Unused paid friend requests will transfer to the Premium account.
• Complimentary (free) friend requests will not transfer.

18.2 Premium Membership

Premium Membership is an annual paid subscription.

Upon upgrading:

• Users receive fifty (50) complimentary one-time friend requests.
• Complimentary requests under Premium are valid only during the active Premium subscription term.

For Premium Members:

• Paid friend request boosters are sold in packs of twenty-five (25).
• A new pack may only be purchased when the current balance reaches zero.
• Standard pricing is USD $2 per pack, unless otherwise stated.

Upon renewal of Premium Membership:

• Unused paid friend requests will transfer to the renewed subscription term.
• Unused complimentary friend requests will not transfer.

All promotional, bonus, or complimentary features are subject to modification ordiscontinuation at the Company’s discretion.

18.3 Renewal Policy (No Automatic Renewal)

HolidayBuddie® does not operate automatic subscription renewals.

Approximately one week before the expiration of your Premium subscription, a renewaloption will appear within your account dashboard.

Renewal requires your active and explicit confirmation. We will never charge your paymentmethod without your affirmative action.

If you do not renew:

• Your Premium Membership will expire at the end of the subscription term.
• Your account will revert to Standard Membership.
• Unused paid friend requests will transfer to your Standard account.
• Complimentary Premium friend requests will not transfer.

HolidayBuddie® shall not be responsible for loss of Premium benefits due to a user’sdecision not to renew.

18.4 Changes to Subscription Pricing and Policies

We reserve the right to modify:

• Subscription pricing
• Booster pricing
• Membership features
• Renewal policies
• Promotional offers

Such changes will apply prospectively and will not affect active subscription terms unlessrequired by law.

18.5 Cancellation

You may cancel your Premium subscription at any time.

Upon cancellation:

• The subscription will remain active until the end of the current billing term.
• It will not renew thereafter.
• Your account will revert to Standard Membership.
• Unused paid friend requests will transfer to the Standard account.
• Complimentary friend requests will not transfer.

Cancellation or expiration of a subscription does not automatically delete your profile.

To permanently delete your account, you must use the account deletion feature within yoursettings.

19. Pricing and Promotions

HolidayBuddie® maintains a transparent global pricing structure.

• Prices are displayed in U.S. Dollars (USD).
• For users in India, Razorpay may display pricing in INR at real-time exchange rates equivalent to USD pricing.

Exchange rate variations are determined by payment processors and financial institutions. HolidayBuddie® is not responsible for currency conversion discrepancies.

We may offer promotional pricing, discounts, bundles, or region-specific offers based on:

• Geographic location
• Subscription duration
• Purchase history
• Promotional campaigns
• Platform testing initiatives

We reserve the right to introduce, modify, test, or discontinue features, pricing models, or payment methods at our discretion.

20. Refunds – Internal Purchases

Except where required by applicable law, all purchases of:

• Subscriptions
• Friend request boosters
• Premium features
• Digital services

are final and non-refundable.

Refunds are granted only:

• Where required by local consumer protection laws, or
• At the sole discretion of HolidayBuddie® under exceptional circumstances.

Abuse of refund policies may result in account suspension.

20.1 Jurisdiction-Specific Refund Rights

EU, EEA, UK & Switzerland

Residents are entitled to withdraw from a subscription purchase within fourteen (14) days from the subscription start date, in accordance with applicable consumer protection laws.

If digital services have been fully performed with prior consent during this period, refund rights may be limited as permitted by law.

Germany

Subscribers may cancel a renewed subscription with one month’s notice, in accordance with German consumer law. Statutory rights remain unaffected.

Republic of Korea

Subscribers may request a full refund within seven (7) days of purchase for subscriptions or unused virtual items, as required by Korean law.

Certain U.S. States & Israel

Residents of Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, Wisconsin, and Israel may cancel within three (3) business days of subscription purchase without penalty, as required by local law.

20.2 Exceptional Circumstances

In the event of:

• Death of the subscriber (request by estate), or
• Permanent disability preventing use of the Services

A refund of the unused portion of the subscription may be granted upon submission of appropriate documentation and verification.

20.3 How to Request an Internal Refund

Refund requests must be submitted to:

support@holidaybuddie.com

The request must include:

• Order number
• Account email address
• Dated written cancellation request
• Confirmation that the request is sent from the registered account email

Refunds will be processed in accordance with applicable laws and this Agreement.

21. Refunds – External Purchases

Purchases made through:

• Apple App Store
• Google Play Store

are governed exclusively by the refund policies of Apple Inc. and Google LLC.

HolidayBuddie® has no authority to process, approve, or deny refunds for external purchases.

Users must submit refund requests directly through the respective platform.

21.1 Requesting Refunds from Apple

Users who subscribed via Apple ID must:

• Cancel the subscription via device settings
• Submit a refund request through Apple’s official refund portal

Refund decisions are made solely by Apple.

21.2 Requesting Refunds from Google Play

Users who subscribed via Google Play must:

• Cancel the subscription through the Play Store
• Submit a refund request through their Google Play purchase history

Refund determinations are made solely by Google.

22. HolidayBuddie®’s Rights

To the fullest extent permitted by applicable law, HolidayBuddie®, owned and operated by Naturforsker®, reserves the right, at its sole discretion and without liability, to:

• Limit, suspend, modify, or discontinue any product, feature, functionality, or service
• Impose eligibility requirements or conditions on promotions, discounts, or offers
• Restrict, suspend, or refuse transactions or account access
• Refuse service to any user
• Modify platform functionality, pricing models, or operational structure

Such actions may be taken with or without prior notice where legally permitted and shall not give rise to liability or compensation claims.

23. Intellectual Property Rights

All content, trademarks, logos, trade names, service marks, designs, text, graphics, software, databases, and other proprietary materials made available through HolidayBuddie®, owned and operated by Naturforsker®, are protected by applicable intellectual property laws and international treaties.

You may not upload, post, transmit, distribute, reproduce, modify, display, perform, publish, license, create derivative works from, or otherwise use any copyrighted material, trademarks, logos, or proprietary information without the prior written authorization of the rightful owner.

By submitting content to the platform, you represent and warrant that:

• You own the rights to the content; or
• You have obtained all necessary permissions, licenses, and consents to use and share such content.

Unauthorized use of intellectual property may result in:

• Immediate suspension or termination of your account
• Removal of infringing content
• Forfeiture of platform privileges
• Civil or criminal legal action where applicable

HolidayBuddie® reserves the right to take any action it deems appropriate to protect its intellectual property rights and those of third parties.

24. Copyright Infringement Policy

HolidayBuddie®, owned and operated by Naturforsker®, respects intellectual property rights and complies with applicable copyright laws in the jurisdictions in which it operates.

This policy is implemented in accordance with:

• The Copyright Act, 1957 (India)
• The Information Technology Act, 2000 (India)
• The Berne Convention for the Protection of Literary and Artistic Works
• The WIPO Copyright Treaty
• Other applicable international copyright frameworks

24.1 Notice of Alleged Infringement

If you believe that content available through HolidayBuddie® infringes your copyright, you must submit a written Copyright Takedown Notice including:

• Your physical or electronic signature.
• Identification of the copyrighted work(s) allegedly infringed.
• Identification of the allegedly infringing material, including sufficient details (URL, username, screenshot, etc.) to locate it.
• Your full contact information (name, address, telephone, email).
• A statement of good faith belief that the disputed use is not authorized.
• A statement, under penalty of perjury, that the information is accurate and that you are authorized to act on behalf of the copyright owner.

24.2 Submission of Notices

Copyright Takedown Notices must be sent to:

Email: support@holidaybuddie.com

HolidayBuddie® reserves the right to request additional documentation before taking action.

24.3 Counter-Notice Procedure

If content is removed based on a copyright complaint, the affected user may submit a written counter-notification including:

• Identification of the removed content
• A statement under penalty of perjury that the content was removed due to mistake or misidentification
• Consent to jurisdiction of competent courts

If a valid counter-notice is received, the content may be restored unless the complainant initiates legal proceedings within a reasonable time.

24.4 Repeat Infringers

HolidayBuddie® may suspend or permanently terminate accounts of users who are determined to be repeat copyright infringers.

24.5 Abuse of Process

Submitting false, misleading, or bad-faith infringement notices may result in legal liability.

HolidayBuddie® reserves the right to pursue remedies against parties who misuse this process.

24.6 Policy Modification

HolidayBuddie® reserves the right to modify this Copyright Policy at any time without prior notice.

25. Advertising and Third-Party Content

HolidayBuddie®, owned and operated by Naturforsker®, may display, host, or provide access to:

• Third-party advertisements, sponsored content, and promotional materials
• Links to external websites, applications, or digital resources
• Third-party integrations or embedded services
• Optional ad-viewing features in exchange for virtual items or platform benefits

25.1 No Endorsement; No Responsibility

The inclusion, display, or availability of third-party content does not constitute endorsement, approval, verification, or recommendation by HolidayBuddie® or Naturforsker®.

To the fullest extent permitted by law:

• We do not control, monitor, or guarantee third-party content or services.
• We are not responsible for the availability, accuracy, legality, safety, or practices of third-party platforms.
• Any transactions, communications, or engagements you enter into with third parties are solely between you and such third party.
• Third-party terms, privacy policies, and conditions govern your relationship with them.
• We shall not be liable for any loss, damage, fraud, misrepresentation, or dispute arising from third-party interactions.

Ad-based rewards, virtual incentives, or promotional benefits are discretionary and may be modified, suspended, limited, or withdrawn at any time without notice.

Your use of third-party services is entirely at your own risk.

25.2 Policy Changes

HolidayBuddie® reserves the unrestricted right to modify, suspend, or discontinue its advertising models, third-party integrations, or related policies at any time without prior notice or liability.

26. Limitation of Liability

To the maximum extent permitted under applicable law, HolidayBuddie®, Naturforsker®, and their respective affiliates, directors, officers, employees, agents, licensors, service providers, and partners shall not be liable for any:

• Indirect
• Incidental
• Special
• Consequential
• Exemplary
• Punitive
• Reliance-based

damages of any kind, including but not limited to:

• Loss of profits
• Loss of goodwill or reputation
• Loss, corruption, or breach of data
• Service interruption
• Emotional distress
• Personal injury
• Procurement of substitute services

This limitation applies whether the claim arises in contract, tort (including negligence), strict liability, statutory claim, or otherwise, even if advised of the possibility of such damages.

26.1 Aggregate Liability Cap

Notwithstanding anything to the contrary, the total cumulative liability of HolidayBuddie® and Naturforsker® arising out of or relating to the Services shall not exceed the total amount paid by you to HolidayBuddie® for the Services during the twelve (12) months preceding the event giving rise to the claim.

If you have not made any payments, the maximum liability shall not exceed the minimum amount permissible under applicable law.

26.2 User Content and Conduct

HolidayBuddie® primarily hosts user-generated content. We do not verify, validate, or guarantee:

• Profile accuracy
• User identity
• Intentions or background of users
• Legality, safety, or quality of user communications

You expressly agree that HolidayBuddie® and Naturforsker® shall not be responsible or liable for the conduct, actions, statements, or content of any user, whether online or offline.

26.3 Service Availability

Continuous, uninterrupted, secure, or error-free access to the Services is not guaranteed.

To the fullest extent permitted by law, all implied warranties — including merchantability, fitness for a particular purpose, satisfactory quality, durability, and non-infringement — are expressly disclaimed.

27. Safety Disclaimer and Platform Neutrality

HolidayBuddie® is a technology platform that facilitates introductions and social connections. It is not a dating agency, matchmaking service, background verification agency, or event organizer.

27.1 No Liability for Member Conduct

HolidayBuddie® and Naturforsker® assume no responsibility or liability for any conduct of users, including but not limited to:

• Harassment
• Fraud
• Misrepresentation
• Assault
• Sexual misconduct
• Violence
• Criminal acts
• Any unlawful or harmful behaviour

This applies to conduct occurring:

• On the platform
• Through digital communication
• Before, during, or after in-person meetings

27.2 No Agency Relationship

No agency, partnership, employment, fiduciary, or joint venture relationship exists between HolidayBuddie® and any user.

HolidayBuddie® does not supervise, control, or direct in-person meetings between users and makes no representations regarding user character, intent, identity, or safety.

Users assume full personal responsibility for all interactions.

27.3 Independent Legal Recourse

Users subjected to unlawful behaviour are encouraged to contact appropriate law enforcement authorities in the relevant jurisdiction.

HolidayBuddie® may cooperate with legally valid law enforcement requests but shall not be liable for user conduct beyond the digital operation of the platform, except where explicitly required by applicable law.

27.4 Jurisdictional Application

This clause shall be interpreted in accordance with the laws applicable in the jurisdiction where the incident occurred, subject to governing law provisions stated elsewhere in this Agreement.

28. Indemnification

You agree to fully indemnify, defend, and hold harmless HolidayBuddie®, Naturforsker®, and their affiliates, directors, officers, employees, agents, partners, and licensors from and against any and all:

• Claims
• Demands
• Actions
• Proceedings
• Liabilities
• Damages
• Judgments
• Settlements
• Costs and expenses (including reasonable legal fees)

arising out of or relating to:

• Your use or misuse of the Services
• Content you post, transmit, or share
• Your breach of this Agreement
• Your violation of any law or regulation
• Your interactions or meetings with other users
• Any misrepresentation made by you

HolidayBuddie® reserves the right to assume exclusive defence and control of any matter subject to indemnification, at your expense. You agree to cooperate fully in such defence.

29. Disclaimer of Warranties

The Services are provided strictly on an “AS IS” and “AS AVAILABLE” basis.

To the fullest extent permitted by law, HolidayBuddie® and Naturforsker® expressly disclaim all warranties, whether express, implied, statutory, or otherwise, including but not limited to:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy
• Reliability
• Availability
• Security

We do not guarantee:

• Successful matches or relationships
• User compatibility
• Continuous platform access
• Error-free operation
• Freedom from viruses or harmful components
• Authenticity of user profiles

Any material downloaded or otherwise obtained through the Services is accessed at your own discretion and risk.

Users are solely responsible for:

• Their personal safety
• Their digital security
• The information they share
• The conduct of their interactions

Continued use of the Services constitutes acceptance of these terms. If you do not agree, you must discontinue use immediately.

30. Dispute Resolution

In the event of any dispute, claim, or controversy arising out of or relating to this Agreement, the Services, or the relationship between you and HolidayBuddie®, the parties agree to resolve such disputes in accordance with this Section, except where prohibited by applicable law.

30.1 Governing Law

This Agreement shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

However, nothing in this clause shall deprive users of mandatory consumer protection rights available under the laws of their country of residence.

30.2 Exclusive Jurisdiction

Subject to the arbitration provisions below, courts located in Chennai, Tamil Nadu, India shall have exclusive jurisdiction over disputes arising out of or relating to this Agreement, except where mandatory local laws require otherwise.

30.3 Binding Arbitration

Except for claims expressly excluded below, all disputes shall be resolved exclusively through binding arbitration in accordance with the Arbitration and Conciliation Act, 1996 (India).

Arbitration Terms:

• Arbitrator: A sole arbitrator mutually appointed, or appointed by the Indian Council of Arbitration (ICA)
• Seat and Venue: Chennai, Tamil Nadu, India
• Language: English
• Procedure: Conducted in accordance with ICA rules
• Award: Final, binding, and enforceable in any court of competent jurisdiction

Arbitration shall be conducted on an individual basis and not as part of any collective proceeding.

30.4 Exceptions to Arbitration

The following disputes are not subject to mandatory arbitration:

• Criminal complaints or proceedings
• Claims involving sexual assault, sexual harassment, violence, or other criminal offences
• Claims requiring urgent injunctive or equitable relief
• Claims within the jurisdiction of small claims courts where applicable

Such claims may be brought before courts of competent jurisdiction under applicable law.

30.5 Content-Related Disputes

Disputes relating to allegedly defamatory, infringing, impersonating, or otherwise unlawful content must first be submitted to HolidayBuddie®’s content moderation team.

If not resolved within fifteen (15) days from formal submission, such disputes may proceed to arbitration or court, depending on their nature and applicable law.

30.6 Data Protection and Privacy Disputes

Users retain all non-waivable statutory rights under applicable data protection laws.

• EU residents are protected under GDPR and may contact their national Data Protection Authority.
• U.S. residents retain rights under CCPA and applicable state privacy laws.
• Other international users may contact their respective national data authorities.

HolidayBuddie® shall cooperate in good faith with regulatory authorities where legally required.

30.7 Cross-Border Consumer Protections

Nothing in this Agreement limits mandatory consumer protections available under:

• EU consumer protection regulations
• U.S. state or federal consumer laws
• Other non-waivable statutory protections in the user’s country of residence

Where a conflict arises, mandatory legal protections shall prevail.

30.8 Class Action Waiver

To the fullest extent permitted by law, all disputes shall be resolved on an individual basis only.

You waive any right to participate as a plaintiff or class member in any purported class, collective, consolidated, or representative action against HolidayBuddie® or Naturforsker®.

30.9 Interim and Injunctive Relief

Either party may seek interim, temporary, or injunctive relief before any court of competent jurisdiction to:

• Prevent misuse of the Services
• Protect intellectual property rights
• Protect user safety
• Prevent irreparable harm

Such action shall not constitute a waiver of arbitration rights.

30.10 Arbitration Costs

Each party shall bear its own legal fees and costs unless otherwise awarded by the arbitrator in accordance with applicable law.

30.11 Grievance Redressal Officer (India – IT Rules 2021 Compliance)

In compliance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021:

Grievance Officer: Rajkumar H

Email: grievance@holidaybuddie.com

Address: No 108 / 11, Bhagavan Nagar, Tiruvannamalai – 606603, Tamil Nadu, India

• Acknowledgment: Within 24 hours
• Resolution Target: Within 15 working days

31. Informal Dispute Resolution Procedure

Before initiating arbitration or court proceedings (except for excluded claims), both parties agree to attempt good-faith informal resolution.

31.1 Notice Requirement

If you have a dispute (“Your Dispute”), you must first send written notice to HolidayBuddie® via email and registered postal mail in India.

The Notice must include:

• Your full legal name
• Account-identifying information
• Contact details
• Detailed factual description of the dispute
• Relief sought
• Your signature (physical or electronic)

HolidayBuddie® may likewise send notice to your last registered email or contact details on file.

31.2 Good Faith Negotiation

The parties agree to engage in good faith discussions, including electronic or telephonic conferences where appropriate.

If represented by counsel, you agree to personally participate alongside your attorney.

31.3 Resolution Period

If the dispute is not resolved within sixty (60) days of receipt of a complete Notice, either party may initiate arbitration or litigation as permitted under Section 30.

Completion of this informal resolution process is a mandatory precondition to arbitration or litigation (except for excluded claims). Failure to comply constitutes a breach of this Agreement.

31.4 Confidentiality

All dispute communications and proceedings shall remain confidential unless disclosure is required by law.

32. Force Majeure

To the fullest extent permitted by law, HolidayBuddie® and Naturforsker® shall not be liable for any failure or delay in performance resulting from events beyond reasonable control, including but not limited to:

• Natural disasters
• Pandemics or public health emergencies
• War, terrorism, civil unrest
• Regulatory or legal changes
• Labour disputes
• Supply chain disruptions
• Internet or telecommunications outages
• Failure of third-party infrastructure providers

Obligations affected by such events shall be suspended during the disruption period.

Commercially reasonable efforts will be made to resume services promptly.

33. Miscellaneous

33.1 Entire Agreement

These Terms, together with the Privacy Policy, Cookie Policy, Community Guidelines, Safety Guidelines, Refund Policy, and any Additional Terms, constitute the entire agreement between you and HolidayBuddie® and supersede all prior understandings.

33.2 Severability

If any provision is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

33.3 No Waiver

Failure to enforce any provision shall not constitute a waiver of that provision or any other right.

33.4 Assignment

You may not assign or transfer your rights under this Agreement.

HolidayBuddie® may freely assign its rights and obligations without restriction.

33.5 No Agency Relationship

Nothing in this Agreement creates a partnership, joint venture, agency, employment, or fiduciary relationship between you and HolidayBuddie® or Naturforsker®.

33.6 Account Non-Transferability

Accounts are personal and non-transferable. Rights to an account terminate upon death, subject to applicable law.

34. Related Policies and Incorporated Documents

These Terms shall be read together with and are hereby incorporated by reference into the following documents:

• Privacy Policy
• Cookie Policy
• Refund Policy
• Community Guidelines
• Safety Guidelines
• Any additional terms, conditions, disclosures, or agreements presented to you at the time of purchase, subscription, booking, or access to specific features or Services

Each of the above documents forms an integral and binding part of these Terms.

Where additional terms are presented to you in connection with a transaction, subscription, or access to specific Services, such terms shall apply in addition to these Terms and shall prevail to the extent of any inconsistency, unless expressly stated otherwise.

By accessing or using the Services, or by completing any transaction on the platform, you acknowledge and agree that you have read, understood, and accepted all applicable policies and additional terms incorporated herein.

Your failure to review any referenced document does not relieve you of your obligations under it.