Introduction

Welcome to Holidaybuddie®, owned & operated by Naturforsker®. The terms “us”, “we”, “Company” and/or “Holidaybuddie”/ “Naturforsker” refer to Holidaybuddie.com the website and Holidaybuddie App you are using or to Naturforsker, the company that owns and operates it. Together you and Holidaubuddie may be referred to as the “Parties” or separately as “Party”.

By using Holidaubuddie.com (the "Website"), the Holidaybuddie mobile app (the "App"), or any other Holidaybuddie platforms or services (collectively, the "Service" or "Services"), you agree to this Agreement. This applies to all users, regardless of registration or subscription status. The usage of Hoidaybuddie.com is bound by the Terms of Use set by Holidaybuddie. By creating an account in Holidaybuddie or by using our service you agree to be bound by these Terms of Use and our Privacy Policy, which is incorporated by reference into this Agreement and available through our Service (this “Agreement”). If you do not accept and agree to be bound by all of the terms of this Agreement, please do not use the Service. Failure to comply with any of the stipulated terms in this agreement may result in the suspension or termination of your account, and in some instances legal actions if required.

1. Agreement Scope and Third-Party Rights:

Holidaybuddie is an online platform where users can:

Create profiles

View other profiles

Interact with others

Arrange meetings for friendship or dating (with mutual consent)

Users are fully responsible for their submitted content and any resulting consequences.

Holidaybuddie is not involved in any transactions, contracts, or arrangements between users and third parties. Such agreements are solely between the users and the third parties involved.

2. Acceptance of Terms of Use Agreement

This Agreement is an electronic contract that establishes the legally binding terms you must accept to use the Service. Your use of our Services is also governed by the Privacy Policy, Cookie Policy, Payment Policy, Community Guidelines, Safety Tips, and any terms you agree to when purchasing additional features, products, or services ("Additional Terms Upon Purchase"). These are incorporated into this Agreement by reference. If you disagree with these terms, do not use our Services.

We may modify this Agreement at any time, subject to applicable law. Material changes will be posted here on terms and condition page with an updated effective date. We may notify you of changes via email or in your account notification or other means, but you are responsible for checking this page regularly. Your continued use of our Services indicates acceptance of any changes, making them legally binding. If you disagree with changes, stop using our Services immediately. Changes to the Limitation of Liability (Section 23) and Dispute Resolution (Section 26) require your explicit acceptance. We also reserve the right to modify subscription plan features.

3. Eligibility

Before creating a account in Holidaybuddie.com, ensure you meet our eligibility criteria. This section outlines what you can and cannot do when using our Services, as well as the rights you grant to Holidaybuddie.com

To use our Services, you must meet all of the following conditions:

• a) You are a individual (i.e., not a company, corporate, partnership or other business entity) and you must be at least 18 years of age to create an account on Holidaybuddie.com and use the Service. By creating an account and using the Service, you represent and warrant that you can form a legally binding contract with holidaybuddie.com, and you are not a person who is barred from using the Service under the laws of your country or any other applicable jurisdiction–or face any other similar prohibition, and you will comply with this Agreement and all applicable laws and regulations.
• b) You are an individual at least 18 years old;
• c) You live in a country that is not restricted or embargoed by India.
• d) You are not a person who is barred from using the service under the laws of your country or any other applicable jurisdiction
• e) You will comply with this agreement and all applicable local, state, national and international laws, rules and regulations, and
• f) You have never been convicted of a felony or indictable offense ( or crime of similar severity ), a crime, or any crime involving violence, and that you are not required to register as an offender with any state, federal or local offender registry.
• g) You do not have more than one account on our website; and
• h) You have not previously been removed from our services, unless you have our express written permission to create a new account.

If you no longer meet these requirements, your access will be revoked, and you must delete your account immediately.

4. You agree to:

• Follow these Terms and stay updated on changes
• Consent to our privacy, cookie and payment policy
• Comply with all applicable laws
• Use the latest version of our Website/App
• Review our Safety Tips and Community Guidelines
• Protect your login information

5. You agree not to:

• Misrepresent yourself with wrong information
• Damage or disrupt our Services
• Use our Services for harmful or illegal purposes
• Harass or abuse other users
• Share or post prohibited content
• Solicit passwords, personal information or money
• Use another user's account
• Engage in fraud or political campaigning
• Violate Holidaybuddie.com's license terms
• Copy or modify our content without permission
• Use bots or data mining techniques
• Upload malicious code or compromise security
• Reverse engineer our Services
• Develop unauthorized third-party applications
• Create new accounts after being suspended
• Violating these terms may result in account suspension or termination.

6. What is prohibited by us:

• Prohibited Content includes material that is:
• Offensive or harassing
• Obscene or pornographic
• Discriminatory or hateful
• Illegal or promotes illegal activities
• Defamatory or untrue
• Commercial in nature
• Spam or malware
• Infringing on others' rights, copyrights and IP
• Not created by you (unless authorized)
• Depicting minors inappropriately
• Harmful to Holidaybuddie's reputation

Sharing prohibited content may lead to immediate account suspension or termination.

It's crucial to understand your rights and duties regarding content on our Services, including what you post. Inappropriate content is strictly forbidden.

7. While using our Services, you'll encounter:

Your Content: What you upload or provide

Member Content: What other users share

Our Content: What Holidaybuddie.com provides

"Content" includes all text, images, video, audio, and other material on our Services.

7.1. Your Content:

You are solely responsible for what you share.

Do not post anything you wouldn't want others to see or that violates our Agreement.

You must indemnify us against any claims related to Your Content.

Ensure your profile information is accurate and up-to-date.

Do not share personal contact or financial information.

Be cautious about revealing personal information online.

Your profile is visible worldwide; be comfortable with what you share.

You grant us a license to use Your Content as outlined in Section 7.

We may monitor, remove, or limit access to Your Content at our discretion.

7.2. Member Content:

Belongs to the user who posted it.

You cannot copy or use it except as intended by our Services.

Verify accuracy independently; it may contain biases or misinformation.

Don't misuse Member Content; doing so may result in account termination.

7.3. Our Content:

Holidaybuddie owns or licenses all other content on our Services.

Protected by copyright and other intellectual property laws.

We grant you a limited license to access and use Our Content.

8. Inappropriate Content and Misconduct: Reporting

We strive to foster a positive and respectful environment within our community. Inappropriate content or behaviour is not permitted, whether it occurs on our platform or outside of it.

Report inappropriate content or behaviour through the "Report User" link or email support@Holidaybuddie.com

We may share data with affiliates and law enforcement for user safety and take action against violations.

We may not share information about your account if it could compromise other members safety or privacy.

9. Privacy Policy

We take your privacy seriously. Please review our separate Privacy Policy for detailed information.

Our Privacy Policy explains how Holidaybuddie.com, its partners and affiliates handle your personal data, including collection, use and sharing practices. By using our Services, you consent to our use of your personal data as outlined in the Privacy Policy. Read Privacy Policy

8. Inappropriate Content and Misconduct: Reporting

10. Cookie policy

The cookie policy in our website explains how Holidaybuddie, along with our first-party and third-party affiliates, gather data using cookies. When you use our Services, you are consenting to our cookie practices as described in the Cookie Policy. For more information about how we handle your data, please review our Cookie Policy

8. Inappropriate Content and Misconduct: Reporting

11. Community Guidelines

The community guidelines in the website explains the community guidelines for users to follow on and off the website.  When you use our services, you are consenting to follow the community guidelines as prescribed. We may alter, update or change or add new community guidelines from time to time to keep our members safe and it is your duty to check into our community guidelines and keep yourself updated. For information on our community guidelines please review here.

12. Safety Guidelines

The Safety guidelines in the website explains the safety guidelines for users to follow on and off the website.  When you use our services, you are consenting to follow the safety guidelines as prescribed. We may alter, update or change or add new safety guidelines from time to time to keep our members safe and it is your duty to check into our safety guidelines and keep yourself updated. For information on our safety guidelines please review safety guidelines.

13. Your Right to Use Our Services

While you follow these Terms, you have permission to use Holidaybuddie's Services. Holidaybudie grants you a personal, worldwide (Except, in countries where we do not operate. See restricted countries), royalty-free, non-assignable, non-exclusive, revocable, and non-sublicensable license to access and use our Services for purposes as intended by Holidaybuddie.com and permitted by these Terms and applicable laws. If you violate these Terms, this license and your access to the Service will be automatically revoked.

14. Rights you grant Holidaybuddie

While you retain ownership of your content, you also give Holidaybuddie permissions to use it.

1. By creating an account, you grant Holidaybuddie:
2. Worldwide, Permanent, Transferable, Sub-licensable and Royalty-free right and license to:
3. Host, display, publish, copy, store, edit, modify translate, incorporate and use your content Our license is non-exclusive, except for derivative works created through our Services.
4. In exchange for using our Services, you agree that we, our affiliates, and partners can place ads on our Services. If you provide feedback about our Services, we can use and share it without compensation.

15. Holidaybuddie may access, keep, and share your account information and content if

1. Required by law and Necessary to:
2. Comply with legal processes
3. Enforce these Terms
4. Respond to rights violation claims
5. Address customer service requests
6. Protect rights, property, or safety
7. Investigate illegal activities, suspected fraud, or other wrongdoing
8. We believe this access or disclosure is reasonably necessary for these purposes.

16. Purchases and Automatic Subscription Renewals

Holidaybuddie offers products and services for purchase, including subscriptions and friend request boosters. Kindly view Product page to know our subscription & booster fees. Basic registration is free under our standard plan with limited features.  Under the standard plan, Friend request boosters are free for 10 requests only. Additional friend request booster is available as per price mentioned in Product page. The Premium subscription plan is a paid service. Kindly view Products page for price. Premium comes along with 25 free friend request boosters. Additional friend request booster is available as per price mentioned in product page.

17. Internal purchases

Internal Purchases and Subscription Management. All Holidaybuddie users will pay through Paypal to Naturforsker, our parent company.

17.1. Payment Process:

 For internal purchases, including subscriptions, use the Payment Method provided on our website or App. You have the option to pay through Paypal for the chosen subscription plan.

You agree to pay the displayed prices plus any applicable taxes.

You authorize Holidaybuddie to charge your chosen payment method for these amounts.

Holidaybuddie may correct billing errors even after payment.

17.2. Subscription Renewals:

Unlike other auto-renewing subscriptions, we do not automatically renew or charge you without your explicit consent. You will need to confirm renewal by clicking the renewal page or button. If you choose not to renew, your subscription will simply expire without any further charges. Renewals are entirely at your discretion.

After the initial period, renewals will continue at the agreed price and duration.

17.3. Changes in subscription & renewal prices and policies

Holidaybuddie may change the price of subscription, renewals and friend request boosters from time to time based on future requirements.

17.4. Cancellation:

To cancel payments, you can login to your paypal account and cancel a pending payment. If the payment is already completed, you cannot cancel it directly; you will need to request a refund. Refunds are subject to refund policy. View refund policy.

When you cancel, the subscription won't renew after the current term expires.

17.5 Payment Issues:

If a payment fails, you are still responsible for unpaid amounts. The subscription or friend request boosters will not be activated till the payment is successful.

17.6. Payment Method Updates:

You can edit Payment Method information in your paypal settings

Additional Notes:

Payment terms may be affected by agreements with your financial institution.

17.7. Chargebacks:

Initiating a chargeback may result in immediate account termination.

If a chargeback is overturned, contact support at support@holidaybuddie.com

Important Notes:

Cancelling or non continuation of a subscription does not delete your profile from our Services.

To fully delete your account, go to settings and delete account.

18. Pricing and Promotions:

Our pricing varies globally based on multiple factors.

We offer promotional rates that may differ based on region, subscription length, bundle size, purchase history, account activity, and other factors.

We regularly test new features and payment options.

19. Refunds

All Internal as well as External purchases and subscriptions are typically final and Non-refundable. We do not encourage or allow refunds once your payment is completed under a plan subscription or for any additional service or friend request boosters under the plans. However, certain special refunds will be considered at the discretion of our company and legal laws.

Special refund terms apply in certain jurisdictions, including the EU, EEA, UK, Switzerland, Korea, Israel, and specific U.S. states such as Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, and Wisconsin.

19.1. Refunds Based on Jurisdiction

For EU, EEA, UK, and Switzerland Residents

You are entitled to a full refund within 14 days of starting your subscription, as required by local law. This 14-day period begins on the subscription start date.

19.2. For Subscribers in Germany

You may cancel your subscription after its renewal with one month's notice. Your right to cancel for cause remains unaffected.

19.3. For Republic of Korea Residents

In line with local regulations, you can receive a full refund for your subscription or unused Virtual Items within 7 days of purchase. This 7-day period starts from the date of purchase.

19.4. For Residents of Certain U.S. States and Israel

Subscribers from Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island & Wisconsin may cancel your subscription without penalty within three business days from the subscription date. The same applies to subscribers from Israel.

19.5. In the event of death: Your estate is eligible for a refund of any unused subscription period.

19.6. In the event of disability: If you become disabled and can no longer use our services, you may request a refund for the unused portion of your subscription.

19.7. How to Request a Refund

If you subscribed via Apple ID, refund requests must be directed to Apple, not Holidaybuddie.com.

Similarly, If you subscribed via Google Play, refund requests must be directed to Google pay and not Holidaybuddie.com

19.8. For all other internal purchases done directly with us:

Contact Holidaybuddie.com support at support@holidaybuddie.com with the following:

Your order number (found in the confirmation email).

A dated notice stating your request to cancel the agreement.

The email or phone number linked to your account.

The letter requesting refund must be sent using the email used in creating your account.

Holidaybuddie will process refund requests in accordance with the applicable laws and terms outlined above.

20. Holidaybuddie's Rights:

We reserve the right to:

• Limit or discontinue any product, feature, or service without notice.
• Set conditions on promotions or discounts.
• Restrict any user's transactions.
• Refuse to provide any product or service to any user.
• These actions may be taken to the extent allowed by law.

21. Copyright

You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights.

21.1. COPYRIGHT INFRINGEMENT POLICY

We take copyright infringement seriously and are committed to addressing it promptly and effectively. If you believe your intellectual property rights have been infringed by content on our platform, please submit a notification of alleged infringement ("Copyright Takedown Notice") containing the following information:

Your physical or electronic signature, as an authorized representative of the copyright owner.

Identification of the copyrighted work(s) allegedly infringed. For multiple works, provide a representative list.

Identification of the allegedly infringing material, including sufficient information for us to locate it on our platform.

Your contact information (address, phone number, email).

A statement of your good faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law.

A statement, under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the copyright owner.

Submit Copyright Takedown Notices to: support@holidaybuddie.com

We will terminate accounts of users who repeatedly infringe copyrights.

Our copyright policy is based as per copyright act of India and digital law act of India.

We reserve the right to modify this policy at any time without notice.

22. Ads and third-party content

Our platform may display:

Advertisements and promotions from third parties

Links to external websites or resources

Options to watch ads in exchange for virtual items

22.1. Please note:

1. We do not endorse or take responsibility for any third-party products, services, websites, or resources linked or advertised on our platform.
2. The availability of ad-watching opportunities for virtual items is not guaranteed.
3. We may provide non-commercial references or links to third parties within our content.
4. We are not responsible for the availability or content of external websites or resources.
5. If you choose to interact with third parties through our platform, their terms will govern your relationship with them.
6. We are not liable for the terms or actions of these third parties.
7. Your use of third-party services is at your own risk.

22.2. We reserve the right to change our policy on third-party content and advertising at any time without notice.

23. Limitation of liability

To the fullest extent allowed by applicable law, the company, its affiliates, business partners, licensors or service providers will not be liable to you or any third person for any indirect, reliance, consequential, exemplary, incidental, special or punitive damages. This includes, but is not limited to, loss of profits, loss of goodwill, data or program corruption or breaches, service interruptions, and procurement of substitute services - even if the company has been advised of the possibility of such damages.

Notwithstanding anything to the contrary, the company's liability to you will always be limited to the amount you have paid, if any, for the service while you have an account, regardless of the form of the action.

The user agrees not to hold Holidaybuddie.com or its parent company Naturforsker responsible for content or actions of other users. As most of the content on Holidaybuddie comes from users, the company does not guarantee the accuracy of profile information, user communications, or the quality, safety, and legality of what is offered.

Continuous or secure access to Holidaybuddie's services cannot be guaranteed. To the extent legally permitted, Holidaybuddie expressly disclaims all warranties, representations and conditions, express or implied, including those of quality, merchantability, merchantable quality, durability, and fitness for a particular purpose.

Holidaybuddie and Naturforsker are not liable for any loss, whether of money (including profit), goodwill, or reputation, or any special, indirect, or consequential damages arising from the usage of the Holidaybuddie.com website or Holidaybuddie APP

24. Safety Disclaimer and Limitation of Liability

HolidayBuddie is a platform that facilitates social networking, meetups, and dating connections. While we encourage safe and respectful interactions, users are solely responsible for their conduct both on and off the platform.

24.1. No Liability for Member Conduct HolidayBuddie does not assume any legal responsibility for the actions, behaviour, or conduct of any user—including acts of violence, sexual harassment, sexual assault, rape, or any other criminal or unlawful activity—that may occur before, during, or after meetings arranged through the platform.

24.2. No Agency or ControlHolidayBuddie.com does not control or supervise in-person interactions between members and makes no guarantees about the character, intentions, background, or conduct of any user. All users are advised to exercise personal judgment and follow recommended safety practices.

24.3. Independent Legal Action If any user is subjected to or witnesses unlawful behaviour (including but not limited to sexual harassment, assault, or violence), they are encouraged to report the incident to the appropriate law enforcement authority in the jurisdiction where the incident occurred. Affected users have the full right to pursue civil or criminal action against the individual responsible, without involving or implicating HolidayBuddie.com, except where explicitly required by applicable law.

24.4. Jurisdictional Application. This clause shall be interpreted in accordance with applicable laws in the country where the incident occurred or where the affected party resides.HolidayBuddie.com will cooperate with law enforcement agencies if required by law but shall not be held liable for user conduct beyond its platform boundaries.

25. Indemnity by You

• You agree to indemnify and hold the Company, its subsidiaries, affiliates, officers, agents, partners, and employees harmless from any loss, liability, claim, or demand, including reasonable attorney's fees. This includes any claims made by third parties due to or arising from:
• Due to, arising out of, or relating in any way to your access to or use of our services
• Any postings or Content you post in the Service
• Your breach or failure to comply with this Agreement (including any breach of your representations and warranties)
• Actions arising out of meeting people in person.
• Your violation of any law or regulation

The Company reserves the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by you. In such cases, you will fully cooperate with the Company in connection therewith.

26. Disclaimer of warranties and liabilities

• Service Provision: We provide our services "as is" and "as available," without any warranties, express or implied, to the fullest extent permitted by law.
• No Guarantees: We do not guarantee the uninterrupted availability, security, or error-free operation of our services. We cannot ensure that all defects will be discovered or corrected. We also do not guarantee successful matches or relationships.
• Content Accuracy and Authenticity: We do not warrant the accuracy, completeness, or appropriateness of any content or information obtained through our services. We reserve the right to remove inappropriate content without notice. We do not verify or take responsibility for the identity, intentions, legitimacy, or truthfulness of any users.
• Privacy: While we take measures to protect your data, no online platform is 100% secure. Use discretion when sharing personal information.
• User Interactions: We make no guarantees regarding the number of active users, their willingness to communicate or meet, or their compatibility with you.
• Safety: We cannot guarantee the authenticity of user profiles or the safety of in-person meetings. Always exercise caution and meet in public places. Users are solely responsible for their conduct both on and off the platform.
• User-Generated Content: We are not responsible for any content posted, sent, or received by users or third parties through our services.
• User Authenticity: We do not verify or take responsibility for the identity, intentions, legitimacy, or truthfulness of any users.
• Downloads and Security: Any material downloaded through our services is at your own risk. We are not liable for any damage to your devices or technology, including damage from security breaches, viruses, or other technical disruptions.
• Limitation of Liability: To the extent permitted by law, we are not liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from your use of our services.
• Changes: We may modify these terms at any time without notice. Continued use of the site constitutes acceptance of any changes.

Use of this website indicates your acceptance of these terms. If you disagree with any part of this disclaimer, please do not use our services.

27. Dispute Resolution

In the unlikely event that a legal dispute arises, here is how the parties agree to proceed, unless prohibited by applicable law:

27 1. Governing Law

This Agreement and any dispute or claim arising from it shall be governed by the laws of India, unless overridden by mandatory consumer protection laws applicable in your country of residence.

27.2. Jurisdiction

Subject to Clause 3 (Arbitration), courts located in Chennai, Tamil Nadu, India shall have exclusive jurisdiction over disputes, unless otherwise required by applicable local law.

27.3. Arbitration

Except for claims specified in Clause 4, disputes shall be resolved by arbitration under the Arbitration and Conciliation Act, 1996, with the following terms:

Arbitrator: Sole arbitrator mutually agreed or appointed by the Indian Council of Arbitration (ICA)

Location: Chennai, India

Language: English

Award: Final and binding

27.4. Exception – Sexual Assault or Harassment Claims

Individual claims involving criminal offence in nature,violence, sexual assault or sexual harassment connected to the use of HolidayBuddie shall not be subject to arbitration. Such claims may be brought before a civil or criminal court, as applicable under local law.

27.5. Content-Related Disputes

Disputes concerning content (e.g., offensive, defamatory, impersonating, or infringing material) should first be reported to Holidaybuddie’s content moderation team. Unresolved disputes after 15 days may proceed under arbitration or court, depending on their nature.

27.6. Data Privacy Disputes

EU Users: Subject to GDPR; you may contact your Data Protection Authority.

U.S. Users: Subject to CCPA and other applicable state privacy laws.

Other International users can contact their country’s data authority.

HolidayBuddie shall cooperate with regulators and users in good faith.

27.7. Cross-Border Jurisdiction (EU/US Users)

EU Residents: May also bring claims in their country of residence under local consumer protection laws.

U.S. Residents: This clause does not override non-waivable rights under state laws such as California’s CCPA.

In case of a legal conflict, mandatory consumer protections override.

27.8. Class Action Waiver

To the fullest extent permitted by law, all disputes shall be resolved individually, and not as a plaintiff or member in any purported class, collective, or representative proceeding.

27.9. Interim and Injunctive Relief

Either party may seek interim or injunctive relief before a court of competent jurisdiction (in India or internationally) to prevent misuse of the service, protect safety, or defend intellectual property.

27.9a. Fees and Costs

In arbitration, each party shall bear its own legal fees and costs unless otherwise awarded by the arbitrator.

27.9b. Grievance Redressal Contact (India - IT Rules 2021)

In compliance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the designated grievance officer is:

Grievance Officer: Rajkumar H

Email: grievance@holidaybuddie.com

Address: No 108 / 11, Bhagavan Nagar, Tiruvannamalai - 606603, Tamil Nadu, India

Response Time: Acknowledgment within 24 hours and resolution within 15 working days from receipt of complaint.

28. Informal Dispute Resolution Procedure

If for any reason you are dissatisfied with our Service, please first contact Holidaybuddie support at support@holidaybuddie.com to help resolve your issue without outside assistance. If you decide to pursue a dispute, claim, or controversy against Holidaybuddie, we will notify you of the process and these Terms will apply. For purposes of this Dispute Resolution Procedure and the arbitration procedures, “Holidaybuddie” includes its affiliates, employees, licensors, and service providers.

28.1. Holidaybuddie values its relationship with you and appreciates the mutual benefit that can be gained through informal dispute resolution. “Dispute” means any dispute, claim or controversy between you and Holidaybuddie arising out of or relating to this Agreement (including your alleged breach of this Agreement), the Services or your relationship with us. As used in this Agreement, “Dispute” has the broadest meaning and includes claims that arose before this Agreement or any prior Agreement existed, as well as claims that arose during the term of this Agreement or after the termination of this Agreement (unless this Agreement is superseded by a subsequent agreement between you and Holidaybuddie). If you have a dispute with Holidaybuddie (“Your Dispute”), before your Dispute is formally resolved in arbitration or small claims court, you agree to first provide Holidaybuddie with detailed notice (“Notice”) by email and postal mail, India.

28.2. Your Notice must include all of the following information: (1) your name; (2) information that allows Holidaybuddie to identify your account, including your profile picture or screenshot, your address, mobile phone number, email address, and the date of birth (if available) you used to register your account; (3) a detailed description of your dispute, including the nature and factual basis or proof for your claim, and the relief you seek. This notice must be signed by you in order to be effective.

28.3. You and Holidaybuddie agree to negotiate in good faith to resolve the Dispute. As part of such good faith negotiation, you and Holidaybuddie may participate in an electronic or telephone conference to discuss your Dispute, and if you are represented by an attorney, you agree to participate in person with your attorney.

28.4. In the event of a Dispute with you (“Holidaubuddie Dispute”), Holidaybuddie agrees to first send notice to your last email address on file in our database, or, if no email address is on file in our database, to other contact information associated with your account.

28.5. Likewise, you may request a conference call to discuss your dispute with Holidaybuddie, and Holidaybuddie agrees to have one representative. Disputes must be resolved through this informal process. However, if the dispute is not resolved within 60 days after receipt of the fully written notice, and the parties have not otherwise agreed to extend this informal dispute resolution period, you or Holidaybuddie may initiate arbitration at the courts of Chennai, India as mentioned in the dispute clause no 27.

28.6. Completion of this informal dispute resolution is a prerequisite to filing a claim in arbitration or litigation in the court of Chennai, India (except for individual claims of sexual assault or sexual harassment arising in connection with your use of the Services). Failure to do so will be deemed a breach of this Agreement. The court of competent jurisdiction is Chennai, Tamil Nadu, Indi and they will have the power to enforce this provision and bar any arbitration or small claims court action accordingly.

28.7. Confidentiality: The parties shall maintain confidentiality, and either party may submit a dispute to the arbitrator only through written statements. Confidential information may not be used or disclosed in any other forum or for any purpose other than the purpose of the arbitration proceeding.

28.8. Court Hearing: You and Holidaybuddie have the right to a fair evidentiary hearing (i.e., trial) before the courts of Chennai, India. Both parties must appear in person or through legal counsel at the hearing on the agreed date and time.

28.9. You and Holidaybuddie acknowledge and agree to act in good faith to fairly resolve bona fide disputes.

29. Force Majeure

To the extent permitted by applicable law, HolidayBuddie shall not be held liable for any failure or delay in the performance of its obligations under these Terms where such failure or delay results from events beyond HolidayBuddie's reasonable control. Such events may include, but are not limited to:

natural disasters (e.g., floods, earthquakes),

pandemics, epidemics, or government-imposed health restrictions,

war, terrorism, armed conflict, or civil unrest,

legal or regulatory changes (including those under the EU Digital Services Act),

strikes, labour disputes, or supply chain disruptions,

internet or telecommunication outages, or

failure of third-party service providers or platforms.

During any such event, HolidayBuddie’s affected obligations shall be suspended for the duration of the disruption. HolidayBuddie will make commercially reasonable efforts to minimize the impact of such force majeure events and to resume Services as soon as possible.

30. Miscellaneous

These Terms, together with the Privacy Policy, Cookie Policy, Community Guidelines, Safety Tips, and any Additional Terms applicable to purchases, constitute the entire agreement between you and HolidayBuddie regarding your use of the Services, and supersede all prior agreements, understandings, or arrangements, whether written or oral.

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

HolidayBuddie’s failure to enforce any right or provision under these Terms shall not constitute a waiver of such right or provision.

You acknowledge that your HolidayBuddie account is non-transferable, and that all rights to your account and any associated content terminate upon your death, unless otherwise required by applicable law.

Any rights or licenses granted to you under these Terms may not be assigned or transferred by you, but may be freely assigned by HolidayBuddie without restriction.

Nothing in these Terms shall be construed to create a partnership, joint venture, agency, fiduciary, or employment relationship between you and HolidayBuddie. You agree that you have no authority to bind or represent HolidayBuddie in any manner.

31. Acceptance of terms

By using our Services, you accept the Terms of this Agreement.

By using our Services, whether through a mobile device, mobile application, or computer, you agree to be bound by the following:

(i) These Terms, which we may amend from time to time.

(ii) Our Privacy Policy, Cookie Policy, Community Guidelines, Safety Tips and all other terms mentioned above.

(iii) Any Additional Terms Upon Purchase.

If you do not accept and agree to be bound by all of the terms of this Agreement, you are not entitled to use our Services.